CMF-authorized Chilean digital bank with a staged migration path for eligible existing Tenpo customers
InstitutionFintech & BankingPartially verified
Chilean special banking corporation that received CMF operating authorization on January 19, 2026 and up to one year to begin activities. Tenpo's August 27 help guide says eligible existing prepaid customers can sign a mandate, submit required information and pass a risk review to migrate to a Tenpo Bank current account; customers will be welcomed when their turn arrives. This documents a staged migration path but does not confirm that all customers or cards have transitioned. Tenpo Bank Chile remains a separate entity from Tenpo Payments S.A., listed by the CMF as a non-bank funded-card issuer.
The CMF authorization is issued in Santiago and supports only city-level placement; it does not establish that the bank uses the related Tenpo companies' published office.
Comision para el Mercado Financiero · cmfchile.cl · primary source
The CMF granted Tenpo Bank Chile operating authorization on January 19, 2026 after completing its licensing process. The bank was authorized to start its business and received up to one year from notification to begin activities; the announcement does not say that the migration of all existing Tenpo prepaid customers is complete.
Tenpo Help Center · soporte.tenpo.cl · primary source
Help article updated August 27, 2026 says existing prepaid customers may transition to Tenpo Bank's current account after signing an in-app mandate, completing regulatory information and passing Tenpo's risk policy. It says customers will receive an official welcome when their turn arrives, so the transition is staged rather than documented as complete for every cardholder.
Tenpo Help Center · soporte.tenpo.cl · primary source
Tenpo's January 23, 2026 migration mandate explains that a customer's prepaid card will become a debit card and any existing physical card keeps the same plastic. The change is described as free; this article does not say that every customer has migrated.
Comision para el Mercado Financiero · cmfchile.cl · primary source
The CMF supervised-entity profile lists Tenpo Payments S.A. as a current, valid non-bank issuer of funded-payment cards under the trade name Tenpo. This registration is distinct from Tenpo Bank Chile's separate banking authorization.