Chilean digital-finance group with a Tenpo Payments prepaid-card programme and a staged migration to separate Tenpo Bank products
CompanyFintech & BankingPartially verified
Chilean fintech providing payment accounts, virtual and physical Mastercard products, transfers, remittances, investments, insurance, and other services. Its published prepaid-card V5 terms name Tenpo Payments S.A. as the non-bank CMF-regulated card issuer and Tenpo Technologies SpA as the technology company. Tenpo Bank Chile received separate CMF operating authorization in January 2026; an August 27 help article says eligible prepaid customers can migrate after signing an in-app mandate, submitting required information and passing risk review, then wait for an official welcome. Public sources do not confirm that all customers have migrated. Tenpo is backed by Credicorp through Krealo, and card purchases are not documented as direct crypto spending.
The published V5 contract identifies Tenpo Payments S.A. as the authorized non-bank issuer of the funded-payment prepaid card, with Tenpo Technologies SpA as the technology company. It says spending debits the CPF account, foreign-currency conversion uses the rate shown in the Tenpo app when the transaction occurs, physical cards are issued after the virtual card and a physical issuance-and-dispatch fee is shown in-app. Its fee annex lists international purchases at 0%, national ATM withdrawals at UF 0.017 and foreign ATM withdrawals at UF 0.11, while permitting Tenpo to waive a number of monthly withdrawals and reduce or waive card-issuance charges. It covers adult and eligible Junior users with Chilean ID and identity validation; the terms do not document direct crypto or stablecoin card authorization.
Current product page describes a virtual-first prepaid Mastercard with an optional physical card, no maintenance fee, international purchases with no commission, the app's displayed USD exchange rate on the purchase date, and physical-card delivery from CLP 7,490. The page identifies it as the prepaid product; it does not describe crypto or stablecoin card funding.
Tenpo Help Center · soporte.tenpo.cl · primary source
Help article updated February 19, 2026: international purchases and subscriptions, bank-transfer funding and withdrawals, and cash deposits are listed at CLP 0; a cash withdrawal at a participating cash channel is CLP 200. Tenpo card ATM withdrawals abroad are CLP 3,000 each for the prepaid card, while domestic ATM operator fees vary; the first four withdrawals per calendar month have no Tenpo fee and later withdrawals are CLP 500 each. The article's CLP ATM amounts differ from the older July 2025 terms annex, which lists UF-denominated rates and permits monthly waivers; confirm the live in-app amount before withdrawal.
Comision para el Mercado Financiero · cmfchile.cl · primary source
The CMF supervised-entity profile lists Tenpo Payments S.A. as a current, valid non-bank issuer of funded-payment cards under the trade name Tenpo. This registration is distinct from Tenpo Bank Chile's separate banking authorization.
Comision para el Mercado Financiero · cmfchile.cl · primary source
The CMF granted Tenpo Bank Chile operating authorization on January 19, 2026 after completing its licensing process. The bank was authorized to start its business and received up to one year from notification to begin activities; the announcement does not say that the migration of all existing Tenpo prepaid customers is complete.
Tenpo Help Center · soporte.tenpo.cl · primary source
Help article updated August 27, 2026 says existing prepaid customers may transition to Tenpo Bank's current account after signing an in-app mandate, completing regulatory information and passing Tenpo's risk policy. It says customers will receive an official welcome when their turn arrives, so the transition is staged rather than documented as complete for every cardholder.
Tenpo Help Center · soporte.tenpo.cl · primary source
Tenpo's January 23, 2026 migration mandate explains that a customer's prepaid card will become a debit card and any existing physical card keeps the same plastic. The change is described as free; this article does not say that every customer has migrated.
